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Sveltox weight lost program

They said with no obligation and entirely at your own risk. I want to try DR. JERSEY’S SVELTOX, the all new Weight Lose Secret of Hollywood’s Top Stars. It will make me loss at least 3.7 lbser day naturally, without ever gaining back an ounce. Plus I can EAT AND DRINK AS MUCH AS I LIKE. There are no restrictions and Ero exercise involved. 1YEAR GUARANTEE CONTRACT.
I wrote a check on 3-19-14, ck#7198. I called the bank and the check was cashed 4-3-14. I have not been sent any product and at this point I don’t want the product. I just want my $127.90 back. My problem is I cannot find an E-MAIL address, phone # or anything for this company. I placed my order over the phone so I’m screwed I guess. You are all I can find, could you please help me if at all possible. Thank you for your help in advance.

Disclaimer: Our reviews and investigations are based on extensive research from the information publicly available to us and consumers at the time of first publishing the post. Information is based on our personal opinion and whilst we endeavour to ensure information is up-to-date, manufacturers do from time to time change their products and future research may disagree with our findings. If you feel any of the information is inaccurate, please contact us and we will review the information provided.

70 comments on “Sveltox weight lost program”

  1. Kay Jones says:

    I ordered the product August 27, 2016 and have not heard from SVELTOX. I want them to refund $67.90 right now. The phone number I am calling only keeps playing music and no one ever answers. I hope all of us can find the solution to getting our money back, because they promised to refund if you had a problem with the product. Still never received the product.

  2. Vanessa says:

    They received payment of $97.90 on Jan 7 2016 and I have not received product, how do I get my refund?

  3. Myra Zidzik says:

    I ordered the patches and gained weight. I called this morning ( 5/11/15 after trying every number I could fine). Was told the computer would not issue a RA but she would make a note of that and offered me a 50 percent off to keep them. I refused and wanted my refund. She agreed and promised a refund. I’ll just wait and see!!
    I ordered 2 packs for a total of $59.95

  4. P. Baker says:

    I ordered it in June 2014, received it in July 2014, didn’t work, sent it back in August 2014, was supposed to have received refund no later than first of September 2014, called them like twice a month, here it is April 2015 still no refund. now they evidently have blocked my number, changed numbers, or something, for when I call the phone rings about 4 times then goes to busy signal(2 different numbers- Cust. Ser.1-888-627-1774; NO. I ordered from-1-877-358-3447). I have a tracking no. I gave them every time. Had a family member try the numbers, they did the same thing with them, didn’t work.

  5. Marsha says:

    I had ordered this product and it didn’t work for me so I sent it back with another 3 months patches .requesting that I’m getting all my money back from day one and haven’t heard from them and now I’m being charged on my credit card every 3 months and I can’t get it stopped no phone number. I did get a hold of them in august talked to a girl and she said she cancelled my order. What’s up !

  6. Sylvia says:

    I order the patches on 4-3-14 I got order in about 2 weeks I did not loss 1 pound they told me to keep using it But I did send it back to them and they signed for it on 6-9-14 every week they tell me it will be in my mail box in a week and it never comes I called today again and I wanted to talk to a Supervisor and they said I could not My husband said that I will never see my money of $89.95 I’m starting to believe him I will never believe again 100% satisfaction again I want my money I have waited long enough get it together and send me my money back I sent them $97.90 for the patches & shipping & handling And I know that I only should get back $89.90 but as long as I had to wait for my money they should have to pay late fees to all of us that are waiting so long

  7. Sylvia Mogensen says:

    Tried these patches didn’t work kept calling the phone number on trail coupon out of order. then tried this phone number 1-888-627-1774 for customer service and talked to Elsa was very nice and helpful gave information and told her I must sent to wrong address and she yes you did and she gave me the correct one at 2140 Hall Johnson Road Suite 102-354
    Grapevine, TX 76051 I made copies of everything so I could have prove of everything but sent it to the wrong address now I have the right information. Her Supervisor is suppose to call me Monday……

  8. Jo says:

    By reading many of the comments above–it sounds like we were all given different hokey instructions.& no $$ back. Don’t know about reporting to the Attorney General but I’m reporting to BBB as everyone else should. If there are enough complaints/reports maybe something good will come out of this. Good luck to all of us.

  9. Joanne says:

    Well, guess what. Like many of you I ordered this product stupidly thinking it might really work. I called 800-961-8961 like many of you did. I spoke to Eric & ordered it on 4/8/14 a 6 mos. supply for $119.95. After about 2 wks I had not rec’d it, so I called,the same #,don’t remember who I spoke to but she said shipments were running behind. A few days later on 4/29 I rec’d a small brown envelope with 6 packets of patches, no invoice/statement/directions-nothing. I figured that would probably come in the mail,which it did not. I started using one patch a day & noticed that there were only 20 patches, so I again called the same # .spoke to A.J. stating I’d not lost any weight & I’d not rec’d any instructions etc. He apologized, said he’d send me the instructions, said there were only 20 patches because you should use the patch 3 days on, 1 day off which he encouraged me to try. He also said there was a 30 guarantee which I was close to. I told him I saw in the ad that the way I understood it that there was a 1yr guarantee & he said that must be a new promo. On 6/20 I spoke to a rude lady named Dawn, I said I wanted to return the product because I’d not lost any weight and she stated I’d past the 30 days. I explained bout the 1yr. that I’d read and she stated that there was nothing she could do. When I asked to speak to a supervisor, she said no one was available & that I should write a letter & gave me an address to return it to. I did so & rec’d a signed return receipt on 6/30. As of today still no credit on my MC. I called 800-96!-8961 & it does not wring. I called 877-358-3447 that I saw above and they referred me to the correct customer service # 888-627-1774. Spoke to Crystal who said she’ never heard of the address that I was told to send it to–same as the lady above-180 Brighton Rd. Clifton, N.J. 07012. So bottom line this is nothing but a big run around & scam. I just turned 70,on social security only & can not afford to throw away $119.95. Guess I should know better. However, we can not let these people get away with steeling our money. Ladies–all of you report them to the BBB. Maybe we should call Joel Grover on NBC HE LOOKS INTO ALL KINDS OF SCAMS>

  10. Pat says:

    I started using the product 2-20-14. I actually gained 7 lbs in 3 weeks. Returned the product on 3-18-14, still waiting for refund. Last time I spoke to someone was on 7-21-14, now today phone numbers are not in service. I’m waiting for a refund of $ 119.95. I will keep pursuing this till I get my money. I will never order anything like this again. I have tried about a dozen different products and nothing works like they say it will.

  11. Carolyn says:

    It is a scam no phone number no decent address and no refund of your money turned over to attorney general of PA

    1. Carla Johnson says:

      Yep. Phone numbers are not in service. Glad I didn’t buy. Sorry for you guys that did.

  12. Brenda says:

    I have been on the patch for 2 days now, and I feel like shit. The headaches are so bad, has anyone had problems, or not feeling well?

    1. Carolyn says:

      No but you will not get your money back

  13. Jeanne Treece says:

    Thanks for all the information, it kept me from ordering and what sounds like allot of frustration.

  14. Rich Garcia says:

    I am an Investigator looking into this weight loss scam. My first Google search determined this product is a scam by just reading your posts. The addresses listed in Texas and ME are for a UPS store and a Post Office Box (First clue this is not a legitimate company). I could not find a Dr. Jersey listed who would match the guy they use in their advertisement. The Clifton New Jersey address might be where they came up with the “Dr. Jersey” and the address at 180 Brighton Rd., NJ is called “Jerry Lake Mailing Service”. Sveltox has no business address (so where are they? I hope I can find out.)
    My message to anyone trying to lose weight is to see your DOCTOR.
    Diet pills and patches advertising quick weight loss are for the most part scams.

    1. Richard says:

      Any recent info on finding Sveltox scammers Rich? Please send me email if any. thanks.

  15. Ed says:

    I received two mailers from Sveltox. One with a return address of P.O. Box 6803, Scarborough, ME 04070 and the other from 2140 Hall Johnson Rd. Ste 102-354, Grapevine, TX 76051!!!! Why the two different addresses? sounds fishy to me. Same literature in both mailings with the same unbelievable claims. Glad to read about the dissatisfied users. I will not be ordering. Here are the two phone numbers for those trying to get money back. (800) 961-8961 in Maine and (877) 358-3447 in Texas. Good LUCK.

  16. J Arnette says:

    Not a company you want to deal with. Their product does not work and they do not keep their promises to return your money. I am still seeking a refund requested 51/10/14.

  17. J Arnette says:

    I did deceive the product and it did not do anything. I called in 30 days to inquire about return procedure and was told that it would take more than 30 day to get a refund but they would give me a refund of $59.98 in 7 to 10 days. this was 5/10/14. As of today, no refund, and I call and keep getting excuses from the customer service people. I will be filing a complaint with the Attorney General of ME and will continue to call until I get my money.

  18. DK says:

    My sister ordered 3 mo. supply. She placed them on her butt cheek and lost 22 lbs 1st mo. She stopped to see if had any other effect on her and she is still losing a little slower though ( about 1/2 as much) She passed them to my brother and he’s lost 12 lbs in 3 weeks. He passed the other mo worth to another sister but she hasn’t used them yet. Waiting to see what happens with her before I purchase.

  19. L.ouella says:

    I’m sorry they do not work. I have took them for ten days from day I got them. I did not loss any weight. I was upset.

  20. John B says:

    I’ve been holding onto the weight loss order form for two weeks. I was ready to order when I had to check another potential order. That one was a total bust, a real scam. I figured this wasn’t my day so I searched Sveltox and all I can ad is, “Thank You All for your feedbacks”

  21. Sandra says:

    My question is with the introduction to such rapid weight lost, how does the skin conform to your body or will it be necessary to have the skin reduction surgery?

  22. Sarah says:

    i was gonna order but after reading all these bad reviews i am not going to order.i want to thank all of u for being honest.that truely helps with what the next person may do.im sorry to hear this company a scam.let them get out there own money problems.

  23. Tina says:

    This company is morally bankrupt. They had another product about a year ago claiming 16 lbs loss a week. I lost NO weight. The product was called “Sweete Svelte”. I did receive my money back and when I received their “new and improved scam” in the mail today like a moron I wanted to order it but decided to research it first. Thank you ladies for posting this and saving so many people the headache of trying to get their money back. How do people get away with things like this? Does anyone know? Shouldn’t consumer affairs be shutting this scammers down?

    1. Meghan says:

      yes, it should be reported to BBB but the person who got scammed has to make the complaint.

  24. Lorie says:

    I got the letter in the mail and it seemed too good to. Be true so I googled it.. glad I did 🙂

  25. L.Moore says:

    I order today!!! Wish I had read this first

  26. LIS says:

    Thanks for all the comments. Saved me from ordering.

  27. A. Seurey says:

    I just received my letter today from Sveltox claiming you will lose 20Ibs in a week..FIRST RED FLAG never heard of the product and the celebrities on the letter I have never seen before either..so I decided to google and reasearch the product and found all this EXTREMELY USEFUL INFORMATION..You guys are my angels because I was just about to order btw I have been using garcinia cambogia for the past month and im down 20lbs!! everyone has noticed ive lost weight so If it aint broke dont fix it

  28. A. Bales says:

    After reading the reviews, I have decided not to order these patches ( Sveltox ) We want to believe that there are honest people out there but realistically these people are going to make money even if you return the product. You notice that they keep what they charge for shipping & handling and for speedier delivery, so if, say 10000 people return the product, they have still made $80000. So whether you keep the product or not they are going to make money, just more if they can keep you from getting your money back.

  29. Beverly Ensey says:

    I want to thank all of you for the information you have shared. I was so tempted to call right after I opened and read the information I received in the mail yesterday. But something held me back. I realized it was the old adage “if it sounds to be too good to be true…”. And, then I decided to get on the net to see if there was anything on about the “Dr. Jersey” no first name or where he was working etc. And here you all were. I truly hope that you who took a chance and sent in your money, gave CC etc. get your money back. I just want you to know that you all saved me from wasting my time and money on yet another useless product. Thank you!!!!!

  30. Melissa says:

    I just called customer service and they told me you didn’t have to have a Return Authorization number to send these back. Just make sure your name and address is included in the return shipment. The address they gave me was:
    180 Brighton Rd
    Clifton, NJ 07012
    Hope this helps!

    1. Julie Matter says:

      Thanks for the info – you’ve saved me a call to them! Julie

  31. Melissa says:

    I received the patches two weeks ago. I’ve been wearing one per day as instructed and have not lost ANY weight. I’m going to try to call the customer service number (800)881-8657 and see if I can get a refund! Don’t waste your money on these things!

  32. Glenda Wright says:

    did not get the product

  33. J Blank says:

    Hi, today was my 14th day of taking the patches. The first week I did loose 6 pounds. On the 14th day it is back on and I am right back where I started. There were a couple of days where I really felt I had no appetite, and one day I had an unusual sensation of a tingling around my teeth. . . . . I will go ahead for the rest of the month. Has anyone gotten 100% of the cost back yet? My sales person sent the packet from Maine, not Canada.

  34. Robert says:

    I ordered on a Sunday 3/24. Asked a lot of questions to which I later found out were not answered quite correctly. Thought I was getting an email receipt/confirmation, which never happened. They said 7-10 business day delivery. Was also told 1 patch of day.

    Called on 4/7 to get a status. CC charged on 3/24. @Tammie, their CC processor is in Canada so it shows as a foreign transaction which is probably why your bank denied it. My bank charged me 3.59 for the transaction. I was told my order was sent out on 3/26 and please give them more time.

    I called back on 4/18 and the lady said they were backed up and their distribution center had not shared system with her to get a status on my order. Got home 4/18 and they were in my mail. Small padded envelope with nothing but 6 smaller packages with 20 patches in each.

    20? I ordered a 6 month supply and was told it was 1 a day dosage, so was expecting 180 patches. Called back on Saturday to the ordering number (CS Closed) and she was telling customers 1 a day too so didn’t understand (she was new). Called back on Monday to CS number and got guy who put me on hold for 5 mins then came back saying he’s adjusted the order and I should get the remaining 60 patches in the mail. So I’m thinking, good, the fixed the problem.

    Called back yesterday 5/2. Initially was told I had 14 days from when I get them, to request money back if they didn’t work for me. Was on day 14 and lost 1 pound.

    I finally got someone who sounded like actually knew the product and was very courteous.

    You’re supposed to take the patch 2 days on, 1 day off. The purpose is for the medicine to soak into your skin to naturally raise your metabolism. Like any drug, you want to get off of it so your body doesn’t get use to the artificial supplement help and stop producing on its own.

    She also told me that I have 30 days for a money back guarantee which is why I was calling today thinking I only had 14. To keep me as a customer, she did offer me 50% money back and encouraged me to take the product correctly and see what happens. She also said to place these patches on the softer (jiggly) parts of your body as that skin would soak it in more efficiently. Her best customer feedback were from people wearing the patches 24 hours a day for 2 days (2 patches) then take a day off then repeat. Some couldn’t sleep with them saying they felt the “Energy affect” with them. She did also through in the up the water intake to keep your skin healthy to receive whatever juju is on the patches.

    The patches are clear. There is light blue writing on them that say “active when clear”. I did notice as I took a patch off, it was foggy.

    As with anything, you have to be patient and give it time. Personally I believe most drugs are placebos and it’s in your mind. If you know it will work, then it will. Nothing will work without your mind being right.

    I’m going to complete the 6 month process. Not sure if I’ll get those 60 extra patches though! 😉

    There is no magic pill for weight loss. You didn’t get this way over night and you won’t fix it overnight. It all comes down to your mind set and your desire to work to get where you want, or do nothing and keeping killing yourself with expectations. Just love who you are. This was the experience you are supposed to have. Everything is your choice.

    1. Meghan says:

      What she told you about the 14 or 30 day guarantee is wrong. The advertisement reads “If you are dissatified for any reason whatsoever, we will give you a full refund (less S&H) no questions asked.” This is supposed to be a lifetime guarantee. Even if you gain 1 pound, the guarantee is still in effect.

  35. J Blank says:

    I finished my first week yesterday and lost about 6 pounds as of this morning. They are patches which I like better than pills. I actually began to leave the day before’s patch on to see if I got better results. Nothing like the advertisement but if I can continually loose a pound a day I will stick with it. It does decrease your appetite but I noticed that you do have to watch what you eat and drink….like a regular diet..

  36. Tosha L says:

    Ordered mine on 4/9/14 and finally received it on 4/28/14. Started using 3 days ago and no wieght loss seen yet.

  37. Jane Blank says:

    I got the patches 4 days ago after using the # above. Have not lost a pound yet. Will let you know if it kicks in.

  38. Jane B says:

    I did receive the product after calling the number above and am on day #4 and have not lost a pound yet. Will let you know if it does kick in. Sad.

  39. Jacquelyn Hall says:

    I ordered this also on the 10th of April and haven’t even got an e-mail on when it was shipped let a loan got the product. I pd. 139. something that i’m out. I just tried calling customer service but i will have to call tomorrow, they are closed now. Thanks for the phone numbers, i to lost the paper work that was sent in the mail. I do hope i can get a positive responce from them because i really can’t afford to lose this money especially with no product that was promised. 🙁

  40. Stephanie says:

    Never heard of Sveltox, can’t even find a website for them. Weird..

  41. Alice says:

    I would like to try this if it is legitimate. Received ad in mail. Let me know if this is a legitimate product/company/Dr. etc. Has anyone had
    any positive results from this product?

    1. sue holt says:


      1. Sue holt says:

        I sent the product back for a refund and gave not received one yet. Going to contact my bank to see if they can get my money back.

  42. Nannie says:

    My shipment came today. Hope you get yours within the next two weeks! By the way, the customer service representatives were real nice when I called them last Friday, and when I called them yesterday.

    1. Tammie says:

      @ Nannie Let me know if it works. I tried to order product but my credit card fraudulent services denied the charge. Thanks!

      1. Jo says:

        Wow! Lucky you. It went right through on my card. Not so good for me. Haven’t rec’d any return credit & I was told the address I was given is fictitious. Oh lucky me.

    2. Tammy says:

      Nannie would you please let us know how they worked for you????

      1. FRED says:


        1. LETICIA says:


    3. Tammie says:


  43. Nannie says:

    I kept my original advertisement:
    Orders Call: 1-800-961-8961
    At the time I had placed my order, I was given the Customer Service #: 1-800-881-8657
    I ordered about the same day as you did, and have not received my shipment yet. I have called, and orders have been delayed. According to Customer Service my order has been shipped, so I should get it any day now.

    1. Carla Johnson says:

      Both numbers have been disconected

      1. Marilyn Grable says:

        I ordered Sveltox June 5. It took awhile to receive it but I had decided I didn’t want to even try the product so I sent it back the day I got it. I had the P.O. track it so I would know when they received it: July 5, 2014. It is now Aug. 18 and I still haven’t received a credit on my credit card. The # for cust. service is: 1-888-627-1774 (M-F: 9-6:00 EST). They have answered each time I have called. Cust. service says each time that it takes a while to process the credits, so I’ll be checking each day and will keep calling them each week that I don’t see the credit.

        1. Beverly says:

          3rd call to company today cause my credit card keeps getting charged even though I cancelled future orders. Customer service tells me I should cancel my credit card! Unbelievable! This appears to be a big scam. Don’t order!

    2. Lucille says:

      Here is a number i have i just call it today and it works 1888-627-1774 good luck

  44. Gigi says:

    Got something in the mail from them..here’s the phone # 1800-961-8961. Good luck getting your money

    1. Judy says:

      I have the 961-8961 on my ad that I received in the mail. I looked it up wondering if there were any positive comments. Good thing I did.

      1. Jo says:

        You were smarter than the rest of us. Good for you!!

    2. Barbara says:

      I got something in mail the # I have is (877)358-3447

      1. Meghan says:


        Try calling the phone number on the order form, which is: 1-877-358-3447.

        Good Luck.

      2. Phyllis says:

        I got something in the mail yesterday and the above phone number was on the paper I received.

    3. Carla Johnson says:

      The phone number doesn’t work. It says it’s an inactive number.

      1. rick dyoung says:

        Sveltox and Lypophan- Two different ads-both backed by Dr Jersey, that are photo images of each other word for word. Looks like photocopied and changed name of product. Very rude on phone. Don’t deliver! Doesn’t work! Refunds don’t happen! Each states they know nothing of the other. Neither has mailing address and nothing but complaints SCAM SCAM SCAM. I have no financial interest in either products.

  45. Hubert Pressler says:

    I sent you money in Feb of 97.90 check and I haven’t recievied anything please let me know when I will receive Them.

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