• Leptigen

    Leptigen is a metabolism boosting diet pill containing several patented and branded ingredients, including one called Meratrim. All of the ingredients claim to be clinically researched and are safe for consumption.

    Their scientific formula says that it will help to support fat loss, diminish weight-loss plateaus, boost metabolism and control your blood sugar levels. In this review we will find out if the hype over Leptigen is to be believed!

    Leptigen Pros

    • Some proven ingredients and quantities shown
    • Money back guarantee

    Leptigen Cons

    • VERY expensive
    • Free trial difficult to cancel
    • Not many independent reviews
    Watchdog Rejected


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    What you need to know about Leptigen

    After looking over the information we collected, we’ve come to the conclusion that Leptigen may help to aid weight loss, as well as being one of the safer diet pills available on the market. In the past when we’ve reviewed this product there were no ingredient quantities, something we are glad to see now. A bit of transparency goes a long way.

    FREE TRIAL ALERT The company behind Leptigen run a “free trial” that can be very difficult to cancel, and many customers have been shocked to see large payments coming out of their account. This company also sell an identical product under the name DietSpotlight Burn.

    What Are The Side Effects Of Leptigen?

    On the official website the manufacturers state that there will be no side effects from taking this supplement, however not everybody reacts the same way and you never know if you will have side effects.

    How Much Does Leptigen Cost?

    the monthly cost is around $90 if you purchase the “free” sample or the 90-day supply. Otherwise you’ll be paying even more at $109.95 for a single bottle. Unfortunately this is an incredibly expensive product, and whilst some may think it is worth the money, according to some user reviews it doesn’t always work.

    This could also be an issue if you’ve ordered the most expensive option, and there is a possibility that you won’t get a refund if you’ve “overly used” the product. That being said, it is always reassuring when there is a money back guarantee and one that will last 120-days is very good.

    Our Verdict On Leptigen

    The Leptigen supplement itself may be fine, and with the right diet and exercise may work. The problem is if you opt for the so called “free trial”, you will likely find it difficult to cancel and end up paying more for the supplement than first realised. Many customers who contacted us feel cheated when signing up for the trial.

    If you go for buying without the free trial you will be paying over $100 per bottle, one of the most expensive diet pills on the market. Considering the options available and the poor track record of the company, we would suggest looking elsewhere and avoid buying Leptigen.

    Overall, we do not recommend Leptigen to our readers.

    phentaslim bottle
    The most popular consumer choice in 2018 is Phentaslim.

    With a combination of proven ingredients, superb customer service and a 60-day money-back guarantee, Phentaslim is making big waves in the diet world.

    Find out why thousands of people are choosing Phentaslim to achieve their weight loss goals, and why it's also the editor's top selection.

    Read the Watchdog Phentaslim review here.

    What is Leptigen?

    Leptigen Facts

    • Manufactured by Leptigen
    • 60 capsules per bottle
    • International shipping charges

    Leptigen is manufactured by a company of the same name and claims to be a metabolism-boosting supplement that contains a blend of four ingredients, two of which are branded. They are Meratrim and ChromeMate. Leptigen have stated that their researchers:

    Left no stone unturned in their quest for the most-effective, safe and sensible weight-loss formula.

    It definitely sounds promising to us, but with all diet pills they have to have proof that it does all this.

    How to Take Leptigen

    When it comes to taking Leptigen it is advised that you take two doses per day, at least 30 minutes before meals. A single dose is one pill.

    Even though Leptigen are based in the United States, they are able to ship internationally and are very transparent when it comes to company details, something we always like to see. It shows they have nothing to hide. You are able to call them by phone with any questions you have, or you can email them using a form online. The address they have on the official site for returning products is based in Coral Gables, Florida.

    Leptigen Concerns:

    • No money back guarantee
    • No ingredient quantities
    • Very expensive

    What Does Leptigen Claim To Do?

    The manufacturers of Leptigen claim that it works in the following way:

    By using Thermogenic and lipolysis-inducing agents, Leptigen provides an effective, safe way to assist your body in releasing stored fat and increasing metabolic rate in order to burn fat.

    It is said to be effective for both men and women in regards to meeting their weight loss goals. They say that’s it is best to pair Leptigen with these recommendations:

    • Eat a healthy whole-foods diet, including lots of fresh fruits and vegetables, lean meats and fish, and low-fat dairy products
    • Drink at least 8 glasses of water each day
    • Eliminate empty calorie junk foods from your diet, including sugar-free soft drinks

    Does Leptigen Work?

    After looking at the ingredients for Leptigen, we can say that there is definitely potential there for it to become an effective weight loss aid. We like that they have posted the ingredient quantities on the site so people will know what is effective, and could make a noticeable difference to the body’s metabolic rate.

    It doesn’t seem that there will be a lot of side effects that come with this product, and if there are any they will only affect those sensitive to them.

    What Are The Ingredients of Leptigen?

    Leptigen only contains four ingredients in the formula, Meratrim, ChromeMate, caffeine and Green Tea leaf extract. In the FAQ section of the site there is an ingredients label showing the ingredients and the amount per serving in one capsule. This is the only place on the website where we can find the quantities. A lot of products say their ingredients are clinically tested, but never actually provide the proof. With Leptigen that isn’t the case, as each ingredient has a page dedicated to explaining what the ingredient does and a link to the clinical study.

    Let’s take a closer look at them:

    • Metarim (400mg): Meratrim is a blend of two herbs, Sphaeranthus Indicus and Garcinia mangostana, a flower and fruit extract. Research claims that these two herbs have various positive effects on the metabolism of fat cells. This combination of ingredients may increase weight loss, as supported by the clinical trials.
      Source: http://www.interhealthusa.com/Research/meratrim-clinical-research.aspx
    • Green Tea Extract (200mg): Green tea is often touted as a weight loss aid and is high in a group of antioxidants called catechins. Studies have suggested that catechins and caffeine both increase energy expenditure by boosting the metabolism slightly for a few hours.
      Source: http://ajcn.nutrition.org/content/70/6/1040.full
    • ChromeMate (100mg): ChromeMate is a branded niacin-bound chromium called chromium polynicotinate that supplies a highly bioavailable form of chromium, an essential trace mineral that supports healthy blood sugar levels already within normal range. Chromium has been linked with a tiny amount of weight loss when used continually for a long period of time.
    • Caffeine (75mg): Numerous studies have shown that caffeine boosts energy levels and alertness, as well as mildly boosting the metabolism. The effects shown in studies are small, and some studies are inconclusive.
      Source: http://www.mayoclinic.org/healthy-living/weight-loss/expert-answers/caffeine/faq-20058459
    • Other ingredients: Gelatin, Cellulose, Silicon Dioxide, Magnesium Stearate (Vegetable Source).

    Does Leptigen Have Any Side Effects?

    On the official website the manufacturers state that there will be no side effects from taking this supplement, however not everybody reacts the same way and you never know if you will have side effects. The following are just an example of what you could experience.

    Consuming caffeine can lead to these side effects for certain people:

    • Headaches
    • Increased heart rate
    • Increased blood pressure
    • Heart palpitations
    • Increased urination
    • Dehydration
    • Jitteriness
    • Dizziness
    • Insomnia

    As green tea also contains caffeine the likelihood of experiencing these effects can rise for those sensitive to the ingredients.

    Chromemate contains chromium, which can lower blood sugar levels. If consumers already have very low blood sugar levels and take this product it could lead to them feeling dizzy, lightheaded, and even fainting. If you are diabetic it is strongly advised that you consult with your doctor before purchasing this product.

    Meratrim is the only ingredient in this product that doesn’t seem to cause side effects when used in appropriate doses as seen here.

    Women who are pregnant or nursing should not take Leptigen. Do not take Leptigen if you are under 18 years of age. Individuals with pre-existing health conditions should consult with a physician or licensed, qualified health-care professional prior to using Leptigen or starting any weight loss regimen.

    Are There Any Customer Reviews For Leptigen?

    We would have preferred to see more independent reviews, or even an unfiltered and unedited review system on the manufacturers site. Does the fact they don’t have this mean they’re not confident in the product?

    We are receiving lots of customers reporting feeling they have been scammed purchasing Leptigen, here are some examples:

    They are a scam. I received product and rang to cancel any more shipments and you can never reach them as they keep saying the office is closed even though it is in their working hours that they state in their phone message. They charged me for another shipment and I haven’t received. I have had my bank change my account so future payments cannot be taken out

    LEPTIGEN IS A SCAM. THEY HAVE SLICK PROFESSIONAL ADS! You think you are dealing with a professional company. Signed up for the trial and immediately emailed to cancel the autoship after I got the product. Low and behold about 2 weeks later they charged the autoship to my account.

    The official website boasts numerous testimonials for Leptigen from customers, however we are always wary of this as they are selected to show the product in it’s best light. Any reviews that happened to be negative or mentioned side effects would not be shown on the site. Here is a selection of the reviews:

    I have been taking Leptigen for three months and just started to notice that I am experiencing a difference in the way my clothes are fitting. I take the Leptigen according to the directions and have had no side effects. After reading other testimonials, I am excited to witness further reductions. I have had no headaches, jitters or sleeplessness like other products that I have tried. This is by far the best non-prescriptive product that I have taken. Leptigen lives up to all the claims that have been expressed by others.

    My name is Cheryl and I am 57 years old and have been using Leptigen for a month and a half. I am a night snacker and using Leptigen has helped me. What was surprising to me was it really reduced the craving to eat and did not have the usual jittering you would have expected with a supposed “diet” supplement.

    I love Leptigen! I started using the product a few weeks ago and have been so happy with the results! I have always been someone who can lose weight but keeping it off is the biggest challenge for me. I have always had to deal with cravings and being “hungry” and having tried many different things and nothing has worked until now. I noticed right away that I was losing my “evening” cravings when I began Leptigen and I am hopeful that not only will I lose the weight I need to but that I will be able to keep it off as well! Thank you Leptigen, you are a product that really delivers!

    We were able to find some independent reviews on Amazon where the product is being sold. There were only 7 posted altogether, here are a few of them:

    In my opinion, this is the biggest fraud since Don Lapre was alive.
    My friend tried the rest of my bottle and couldn’t agree more. However if a company gets a few thousand people to spend 200 bucks before reviews come around, they’ve laughed all the way to the bank.
    Would be better if the “company” would post its basic ingredients on the advertisements for all to see

    I was excited to try Leptigen after reading great press about it. The product’s FAQs advised that thyroid patients get their doctor’s okay before using. My doctor cleared me for trying it, but unfortunately, after taking Leptigen for two weeks, I added 8 pounds to my small frame. After doing further research, I read that the product may inhibit the absorption of thyroid medication. The sellers processed my refund in a timely fashion as promised; however, I’m still trying to drop the weight I gained on the product. I would recommend checking out the product if you don’t take thyroid replacement medication.

    Didn’t seem to do anything for me

    When it comes to figuring out if this product works based on the reviews our answer is that we’re not sure. How do we know if the testimonials are true to their word? Some would say that this product needs to be taken on faith, but if it doesn’t work you could be out of pocket if you don’t meet the requirements for returning the product.

    Does Leptigen Offer a Money-Back Guarantee?

    The manufacturers of Leptigen do offer a money back guarantee of 120 days, which is quite a lot if you ask us. This only applies if you purchased the supplement from the official site. Third party suppliers will have different return policies.

    They have outlined the policy by stating:

    All we ask is that you follow a few reasonable guidelines:

    • Products must have been purchased directly from www.leptigen.com (our website or 800 numbers). We cannot accept returns of products purchased from other retail outlets or affiliate partners. Please follow the return policy agreed upon through purchasing through the respective affiliate partner.
    • Products purchased through www.leptigen.com must be returned within 120 days of order date.
    • Please call our customer service department at +1 800 555 3951 to obtain an RMA number, required with your return, include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s)
    • We cannot accept returns on overly used products.
    • Original shipping and handling charges are non-refundable (if applicable).

    We’re not sure what “overly used products” mean, but we can only assume it means more than one used bottle. It is always best to clarify this by contacting the customer service team.

    Where Can I Buy Leptigen?

    Leptigen offer three options for purchasing their product on the official website. All the options come with 5 free gifts.

    The first option is a 30-day supply of Leptigen at $109.95.

    The most popular option is a 60-day of Leptigen at $199.90, however as there is an offer on it is usually $219.90.

    The best value option they offer is a 90-day supply of Leptigen at $269.85, with the usual price being $329.85. This works out at $89.95 per bottle.

    Leptigen is a very expensive supplement, which is why you need to be 100% sure that it will work in the way it is supposed to.

    You are able to pay with credit card and paypal.

    Leptigen Frequently asked Questions (FAQ)

    What is Leptigen?

    Leptigen claims to be a diet pill that could help you lose 4 times the weight than with just diet and exercise alone.

    What are the side effects of Leptigen?

    Taking Leptigen too close to bedtime may cause insomnia for some individuals, due to the Caffeine content of the capsule.

    Other side effects are possible, such as headaches, increased heart rate, increased blood pressure, heart palpitations, increased urination, dehydration, jitteriness, and dizziness.

    What are the ingredients in Leptigen?

    There are only 4 main ingredients, these are Green Tea Extract (200mg), Meratrim (400mg), Chromium (100mcg) and Caffeine (75mg). Amounts shown are per capsule.

    Does Leptigen work?

    It may do, but it’s unlikely to be as good as claimed!

    One of the ingredients, Meratrim, has shown weight loss potential in a clinical study. Subjects that had undertaken a 2000 kcal diet with moderate exercise, consuming a daily dose of 800mg, lost a reasonable amount of weight and saw a decrease in BMI.

    The other ingredients are either inconclusive or contain too few ingredients to actual exert much, if any, weight loss benefits.

    How much does Leptigen cost?

    This is a very expensive supplement, as the monthly cost is around $90 if you purchase the “free” sample or the 90-day supply. Otherwise you’ll be paying even more at $109.95 for a single bottle.

    US shipping is typically free, but International customers will be paying fairly hefty shipping fees!

    Who makes Leptigen?

    It’s not immediately obvious who actually makes this supplement, but after some digging we can see the manufacturer is Green Bracket LLC, a company based in Florida, USA.

    The company have been trading since 2008 and have been behind a few supplements such as Leptigen, Pronabolin and the now discontinued Avesil.

    The company have previously fallen foul of the Florida penal system when a civil matter was taken to court.

    You can read more here:

    How do I take Leptigen?

    You are recommended to take 2 capsules per day, around ½ to 2 hours before meals, with at least 8oz of water. Avoid taking within 4 hours of bedtime and if you miss a dose avoid taking a double dose.

    Can I take Leptigen if I have a health condition?

    No. Any pre-existing health condition will require consultation with your physician to ensure this supplement won’t interfere with your health. This goes for anyone taking medication.

    Does Leptigen have a money-back guarantee?

    There is a money-back guarantee, but only for customers who didn’t enrol in the auto-shipping programme (sample offer).

    How long has Leptigen been around?

    Not too long; the website has been online since May 2015 and so the at the time of writing around 18 months.
    Previously the same company manufactured a similar product called Avesil.

    Where can I buy Leptigen?

    Leptigen is available from the official website and from Amazon.

    Can I buy Leptigen in stores?

    No, Leptigen is only available to purchase online and is not available from your local Walmart.

    How do I contact Leptigen customer service?

    They have a contact form on the official website, although replies are fairly slow.

    There is also a telephone number available during core business hours of 8am to 7pm (Eastern Time), with reduced hours over the weekend (10am-3pm Eastern Time).

    Are there any Leptigen coupons?

    There do not appear to be any coupons available for Leptigen at this time.

    Are there any free samples of Leptigen?

    Although Leptigen say they have a 15-day “free trial”, you pay $3.95 for the shipping and handling.

    Importantly, if you DO NOT cancel within 15 days of ordering then you will be charged $89.95 + $5.95 shipping for another bottle and again each month until further notice. Here are the terms:

    …you will be enrolled in our Leptigen Member Program, where we automatically send you a one-month supply of Leptigen in 15 days and every 30 days thereafter for just $89.95 plus $5.95 shipping and handling.

    How does Leptigen compare to Phentaslim?

    CriteriaLeptigen ComparisonPhentaslim comparison
    Clinically Proven Ingredients
    Side Effect Free
    Positive Customer Reviews
    24/7 Support
    Money-back Guarantee

    * Comparisons are NOT based on the “free sample” option.

    Disclaimer: Our reviews and investigations are based on extensive research from the information publicly available to us and consumers at the time of first publishing the post. Information is based on our personal opinion and whilst we endeavour to ensure information is up-to-date, manufacturers do from time to time change their products and future research may disagree with our findings. If you feel any of the information is inaccurate, please contact us and we will review the information provided.

    182 comments on “Leptigen”

    1. Rhonda says:

      !!!BEWARE!!! This company is a scam…it took 7 days to receive the product from them (whoever “they” are???), which only left 7 days of the “14 day trial” period (not a fair amount of time at all, to see if the product works!)…and trust me, they debited my checking account on the 14th day! I Called “Leptigen” and spoke to rep “Meg” about receiving a refund but I was not heard and so my only option was to cancel my “Leptigen membership”…please don’t purchase this product, you’ll be sorry!!!

    2. Cecilia says:

      Received my order couple days ago. I took my dose 1.5 hrs before breakfast. Shortly after it made me sick sick sick… throwing up & diarrhea. Needless to say, I will be cancelling my order. Im really disappointed because I’ve hear this product works – Im sure it works if it makes you sick and cant keep anything down. Can anyone explain why Meratrim makes people sick to their stomach when it is a natural product?

    3. Jen says:

      I ordered this product as a free trial and have been using it for a week. So far I feel great with no side effects. I read the fine print before ordering and it clearly states that if you do not cancel within 14 days of receiving the product that your account will automatically be billed. Due to this product being so expensive I called customer service and cancelled within the 14 day period. They were very courteous about the cancellation. Overall I like this product, just make sure you always read the fine print!

      1. Erika says:

        Hi Jenn,

        did you have to also return the free trial? or just cancel your membership? The note I recieved in my package states that you must return the free trial within 14 days in order to prevent being charged. Did you return yours or did you just call to cancel and everything was fine?


        1. L. Hollis says:

          Hey Erika, how can you return the free trial? You are meant to try it. I would just dispute it with your bank or credit card. Good luck!

    4. Kylie says:

      About to start today… I’m happy with customer service. I called the same day I received the package to cancel, so I was only charged the $3.95. The 14 day $89.99 disclosure was listed several times on the page and on the leaflet they sent with the package.

      1. Erika says:

        Hi Kylie,

        Did you have any troubles after you cancelled the product? Did they make you send it back or still charge you for the trial?

    5. Ellen says:

      Don’t waste your money on this! I have taken it for a month and gained weight.

    6. Chelli Miller says:

      There is no customer service. They rope you into a 2 WEEK trial before rolling you into a recurring monthly.

      They do not respond to emails, or answer their phone yet I keep getting pills that don’t work and that cost $89 a bottle.

      Diet and exercise is working, these pills do not contribute!

    7. CQ says:

      DO NOT DO BUSINESS W/THIS COMPANY. Deceptive sales practices. This company claims to provide a free trial of their product. In their fine print they claim if you’d like to extend your trial to call 1-800-555-3951 however without the consumer placing a call to the company they still debit your credit card. Also on the bank debit stattement the transaction list “Leptigen Diet 855-2926951 FL”. This number doesn’t belong to their company. The company it belongs to, Local LightHouse, claims this company has been committing fraud for a long time now and people are constantly calling them to complaint. I had to call my bank to be able to dispute the charge. When they realized my bank was on the phone then they decided to refund the $89.95. I submitted a complaint to BBB.

    8. Julie says:

      I ordered the free trial and when I received it I read through the order and saw that I would be charges $89 after 14 days. I decided to try it for a few days an see if it curved cravings an then cancel if I didn’t. After just a few days I didn’t notice any side effects an wasn’t sure if it made a difference or not so I decided to call and cancel. I spoke witha very friendly ccustomer service rep who advised me that she could cancel my order and I could return the unused product or she I could cancel the recurring order and keep this bottle for the $3.95 shipping paid and they would ship me one more bottle for the low price of $39.95 so that I could try the product for 60 days to give it a chane to work and see if it would work for me. She said that auto ship would be cancelled and I would not receive any future product or billing unless I called and requested more at which time I would still be able to take advantage of the low $39.95 per month (bottle). I requested something in writing to verify that I had accepted this offer an she stated an email would be sent to my,address. By the next day I had not received email so I called back because I wanted to make sure that I had something in writing after reading all of these horror stories. Again a very nice customer service rep answered an after getting my account information she confirmed that my,account had already been closed an no other charges except the one time $39.95 would be charged to my account. When i asked about the email that i had not received she checked an imy email was incorrect. So i am giving this product 60 days an don’t feel scammed. I think a lot of issues come from not reading.

      1. LS says:

        I agree… The packaging clearly states that unless you call within 14 days you will be charged for the next bottle. I called to cancel, and I simply told them I didn’t want to be in a recurring product plan. The customer service rep was kind and helpful, and she also offered a 2nd bottle at the discounted price if I wanted, which I also asked to confirm by email. I’m going to try a 2nd bottle because I think this product really helps with cravings and feeling full. No huge weight loss yet but they acknowledge it takes 2-3 months. This is probably due to a lifestyle change, but I know I need help in that area so I would recommend this product! No side effects, either… very mild. Overall, I’ve had a positive experience with Leptigen.

    9. Mikey says:

      So when you order the trial, it doesn’t say anything about being charged anything other than the shipping. The shipping label has the $89 reoccurring charges information. Couldn’t get a hold of this company by any info included. So to avoid the charges I called and canceled credit card used and opened a new account. Definitely scandalous scam. Just glad I read the shipping receipt before I was charged with something that may or may not worker for me.

    10. Tonia says:

      I ordered a 3 month supply of leptigen with a discount coupon, even received a confirmation email with my $53 discount and a total that my credit card was charged only to discover when I received my credit card statement that I’d been charged the full price! Be careful when purchasing this product.

    11. Matt says:

      Leptigen is a border line SCAM!

      First, lets face the facts that no 2 people have the exact same body chemistry. So,what may work for you may not work for someone else. With that out of the way, I want to explain my recent situation with this company. I did the FREE trial. I was on another website looking at reviews. No where did it say clearly that after SEVEN days if not returned they would charge you $90.00! Furthermore, they did not provide instructions on how to return the product. Well, I took this product for 4 days and it did not make me feel well. Stomach was all in knots and overall I felt terrible (maybe due to my body chemistry). So I emailed the customer service about returning the product because right next to the FREE trial was a big pretty picture that says 120 DAY RETURN POLICY. So customer service emailed me back saying my reoccurring order would be cancelled. Wait…since when did my FREE trial become a reoccurring $90 order? So I emailed them back requesting how to take advantage of the 120 day return policy. I never received an email back. So I call them this morning and was told that the FREE trial DOES NOT have a 120 return policy. That the free trial was under different rules then the EXACT SAME product. The only difference according to the customer service rep is that one was a free trial, plus shipping, then after 7 days it is becomes a $90 dollar bottle. The 120 return policy product is the EXACT same but cost $109.

      What a rip off from an American Based company.

      Hope this helps anyone considering buying this snake oil in pill form.

    12. Bryce says:

      You guys can’t read..it CLEARLY states the 89.95 after the trial. I got mine and cancelled immediately with no problems. Its not the company, most of you aren’t reading

      1. daniblaze says:

        It wasn’t that simple for me day before free trial arrived I was charged €78 so have cancelled card an expensive lesson but never again !!

    13. Stepehen says:

      RUN!!!!! Stay away they did the same to me as above 14 days never received any notification and than got charger $89.95 and to top it off the product dose not work!!!!

    14. Sandy says:

      I wanted to order your product but after reading the nightmare reviews I decided not to do so. Please let me know when your company is more consumer friendly and is easier to work with. Right now your company is not very concerned with taking care of your customers. This is a lot of money to spend only to find out it doesn’t work or it has side effects. I would love to have a sample, but don’t want to get billed in a sneaky manner.

      1. Zuleima Castillo says:

        Order it… But with a prepaid card…. I alway order “freetrial” products With it and only add the exact money for shipping… Very handy and save you the headache if you miss the fine print or forget to cancel!

    15. KG says:

      I did the “free trial” as well. Missed wherever there was fine print about being charged $90 after 14 days. I randomly checked my bank account and that the fee was pending. I freaked out and looked up the the number the bank was offering. Called them and the customer service lady was actually really nice and just canceled the processing payment so I didn’t lose the $90.
      Keeping an eye on my account for the next couple days though…scared it is too good to be true.

    16. Michele says:

      Wow! I also participated in the “free” trial with Leptigen and thought I was only paying shipping/handling. To my surprise, after the fee for the initial $3.95, I saw a charge for $89.95. I thought this charge was for another bottle, but it wasn’t. The way it was explained to me is that because I didn’t respond to extend the trial that I was charged! On my receipt, I clearly read, “If you’d like to extend your trial, call 1-800-555-3951.” I understood that to mean that if I didn’t call, I wouldn’t be charged any additional fees, and I didn’t read anything on the website where I placed the order that said you had to call within 14 days or be charged the total price. COMPLEX AND CONFUSING! Yet, on their Leptigen site, you can get a 90-day supply (3 bottles) for $89.95! The customer service rep offered me a $49 refund and I didn’t have to return the product. Their site also boasts a 120-day no hassle money back guarantee. This is definitely a SCAM. I tied the product, and didn’t notice a difference in controlling my appetite. There is a pattern here! We should all complain to the FTC and BBB.

    17. Debbie says:

      I experienced the same thing as many others. Because the 14 day “free trial” starts the moment you enter your information on line which wasn’t clear to me – my fault – I was only able to take it for 6 days before realizing it was giving me headaches. There is nothing free about the free trial unless you call almost immediately which how are you able to assess the effectiveness? When I called they did discount 1/2 of the $89.95 which is something but I was angry with their fine print and dismissive attitude – we got another one – ha ha. Shame on them. If they were that confident in their product, they’d let people REALLY try it. I then saw that you can buy a 90 day supply on line right now for $89.95 yet that is what they are charging new users for a 30 day supply?

    18. Andrea says:

      Same happened to me.

      I ordered the trial at $3.95. I was charged the full monthly price 2 weeks later of $89.95. I did not notice until another week had gone by. I was very frustrated and ready to dispute as fraud because I was not receiving call backs from the company. I finally found the 800-555-3951 number. This customer service number was answered promptly.
      Customer Service provided me with two choices – 1. A partial refund and keep the product or 2. return the product for full refund. I opted for choice 1. Both choices would cease further monthly charges.

      Customer Service explained BOTH charges, 3.95 and the 89.95 were for the 1 bottle.

    19. althia says:

      I’m happy i read this i call them and cancelled

    20. ma says:

      i cancel my card just after they charged me 3 dollards shipping. because i sent an email telling them to dont send the product and they charge me even they sent email that they will not charge me anything . it was a lie. thx for your reviews it helps a lot.

    21. megan says:

      does anyone know the return address we are to mail the product back to ?

    22. Jill says:

      I too agree with Jennifer and Ken! Although, I did know from the beginning that this would be an auto fill. I didn’t have any problem cancelling, the girl I spoke with was very polite and courteous. My first ‘auto fill’ is already on its way and my bank account has been charged. That being said, I was told that all I would have to do is ship it back and I would get a refund… I probably won’t because for me it’s water under the bridge. Now as far as the weight loss… it just didn’t work for me. I was so hoping it would but three weeks in and not an ounce is gone. Wonder why it works so well for some but not for others?? The ‘only’ over the counter diet pill that ever worked for me was the original Metabolife. Dang, I wish that was still around…

    23. Ken says:

      Have to agree with Jennifer on this… I overlooked it on the website but saw it when I looked at the packing slip…It was in regular print and clear, I will be charged after 2 weeks. I called and got the most nice and polite lady ever, called me sir and all that… cancelled my order and I didn’t get charged. I actually am loosing a good bit of weight so going to cry and order some more as it is expensive…

      1. Erika says:

        Hi Ken,

        Did you have any problems after you cancelled your order? Did you have to also return your “trial” bottle or did you keep it and just cancel future payments?

    24. Jennifer says:

      I’m not being an ass as I know that it’s so hard to deal with uncooperative customer service representatives however the first things I read was that this trial offer is followed up by an auto fill and to be sure to cancel within two weeks of ordering your free trial. So it’s not lie they hide this from consumers it is right in the page clearly we must know that with a 100 dollar product that their giving for 3.95 that there is some catch to it jus saying

    25. Emile says:

      Same thing happened to me with the trial…. I called today to cancel and get refund.. The 89.95 was taken out of my account today. They refused to issue a refund. I’m not done. Will call back again this afternoon and ask for supervisor.

    26. reign says:

      I ordered my free trial and read the fine print, of them charging me within 14 days as ‘auto renew’ for the 89.95. so I called to cancel, they were fine on the phone to me…I just said “my dr. doesn’t want me to take these due to other meds I take” and their customer service rep happily canceled. no fuss at all. This doesn’t excuse the unpleasant service others on here experienced, but sometimes you just gotta lie to get off the phone faster. as for the supplememnt, I like it so far, I don’t stress eat when I’m home and I’m happy with the fact it doesn’t make me feel speedy or shakey. it’s a right balance for my body I guess.

      1. Erika says:

        Did you have to return the product after you cancelled it?

    27. Courtney says:

      PS- The product didn’t work for my husband. (The “free” “sample” was for him…)

    28. Courtney says:

      I had almost the EXACT experience as Joyce. I was suckered. Big time. I purchased a “free” “sample” for shipping and handling which was $3.95. Lo and behold, two weeks later a 89.99 charge from Leptigen on my bank statement. Apparently, the fine print was on the invoice in the box that the “free sample” came in. I should have known better. The customer service rep was a complete B**CH and refused to refund my money. I am now going to try and dispute the 89.99 charge through my bank. STAY AWAY. PLEASE SHARE THIS. There are not very many reviews on this company and people need to know!!!!!!!!

    29. Joyce says:

      First let me start by saying I have tried NUMEROUS trial offers that if I were not happy with I could call or return product with NO ADDITIONAL COSTS. Prior to placing my order for the trial of Leptigen I had read several unfavorable comments about the return/refund policy, which did concern me but having ordered quite a few trial offers & having no problems with return/refund issues I went ahead & ordered the trial. I guess everyone’s experience is different with the product, but I did NOT lose ONE pound along with diet & excercise so I called Customer Service & followed the instructions regarding returning the unused portion of the Leptigen. When my bank statement arrived much to my surprise I was charged $89.95 by Leptigen!!!! It made it sound as if I had received a second bottle WHICH I DID NOT!!! I immediately called their Customer Service line & requested a credit to my account. They were VERY uncooperative & REFUSED to refund my $89.95!! I then went to my bank who was unable to help because it was passed the 30 day period they are able to intervien. I had NO CLUE I WAS BEING BILLED BY LEPTIGEN SINCE I HAD RETURNED THE PRODUCT UNTIL I RECEIVED MY BANK STATEMENT OR I WOULD HAVE WENT TO MY BANK WITHIN THE 30 DAYS TO DISPUTE!! I bank at a credit union with an account I have had SINCE birth. They r about to CLOSE MY ACCOUNT DUE TO THE NEGATIVE BALANCE I HAVE CARRIED BECAUSE I REFUSE TO PAY FOR A PRODUCT THAT DID NOT WORK & I RETURNED! I have not been able to access any of my accounts at my credit union nor my children’s accounts DUE to this issue. My account have been frozen, my ATM & Credit Cards have also been frozen. With no way to bank, cash checks, use debit cards… I reluctantly went to another bank to open an account… which I was NOT PERMITTED TO DO DUE TO THE NEGATIVE BALANCE REFLECTED DUE TO THE LEPTIGEN COMPANY!!!! It HAS been a nightmare!!! I called Leptigen Cust.Service today & requested a refund to my bank account to PLEASE ISSUE A CREDIT TO MY BANK ACCOUNT WHICH IS GOING TO BE CLOSED ANY DAY… SINCE THEY WILL NOT EVER BE ABLE TO COLLECT FROM THAT ACCOUNT BUT IT WOULD ALLOW ME TO BANK AT ANOTHER LOCATION & HAVE ACCESS TO MY CHILDRENS ACCOUNTS. The representative told me that she could NOT send a credit to my bank because my account with them had been CLOSED & DUE to the length of time passed. I asked her several times why the length of time was an issue…. which she COULD NOT ANSWER. I then asked to speak to a supervisor. I was put on a brief hold & then was advised that I was being connected & could speak with her supervisor….HOWEVER I WAS TRANSFERRED TO A VOICEMAIL! I WISH I WOULD HAVE TAKEN THE OTHER CUSTOMERS REVIEWS ABOUT THE REFUNDING POLICY OF LEPTIGEN CO. MORE SERIOUSLY & NEVER PLACED THE TRIAL ORDER. NOT ONLY HAVE I BEEN CHARGED FOR A PRODUCT I RETURNED… BUT ALSO HAVE HAD MY ACCOUNTS FROZEN, MY CHILDREN’S ACCOUNTS FROZEN, NO WAY TO PAY A BILL OR ORDER ANYTHING VIA DEBIT/CREDIT CARD… I AM ALSO UNABLE TO OPEN AN ACCOUNT AT ANOTHER BANK… LEAVING ME WITHOUT A BANK!!! All because I took advantage of a trial offer from Leptigen & followed their instructions on returning the product so not to be BILLED for a product which I was unsatisfied. CONSUMERS PLEASE BE AWARE OF THE PROBLEMS MORE THAN JUST MYSELF HAVE INCURRED IF YOU ARE NOT SATISFIED WITH PRODUCT & REQUEST NOT TO BE BILLED OR TO HAVE YOUR ACCOUNT CREDITED IN THE CASE YOU WERE BILLED!!!! 8 HAS made life hell regarding my banking options & feel I may seek legal action DUE to the breach of contract & the misleading information regarding a full refund. Thank you. I just wanted to save anyone from going thru the ordeal I have been put thru! Have a GREAT day.

      1. Linda says:

        The same thing has happened to me but I do not know who to call since I opened my free sample box and threw it away. Haven’t even opened the bottle yet. Need to know who to call to see if I can resolve.

        1. Linda says:

          I called … she stated that after 14 days of the trial period you are billed $89 and because I did not return and it was after that time she could not help me. She said this notification was in when I ordered and on the paperwork when the product came. I told her it must be very small print because I had no idea and had not opened the product and wanted to return it. There website has a 120 return policy. She put me on hold and came back and said the return policy was not for the trial! I told her I would be contacting the BBB and that my credit card had fraud protection, this is not what I agreed to and that they would not pay it. She put me on hold again, came back with a refund notification number and cancelled my account! Boy will I read the fine print and am thankful the resolution came back in my favor! Buyer’s beware!

          1. Jeannie lynn says:

            I had the same problem. I was just charged 89.00 for something that was supposed to be a sample. Never read anything about being charged. I need help getting my money back too! Please thanks

            1. Leslie says:

              SAME… I ordered a FREE sample. Noticed later that I was charged $89!!! It occurred to me that maybe I hit the wrong button, but after reading the above comments, I guess I was scammed, too. HOW DO I CANCEL??? You DEFINITELY DO NOT SEE before asking for a free sample the part where you get charged automatically.

      2. tstromm says:

        That’s enough of a nightmare for me to never consider purchasing this product, and I will be sure to pass this info on to anyone I know who is considering the trial. Their behaviour says a lot about the company. Slimy.

    30. Karla says:

      I’m curious to try Leptigen. I’ve heard good things about it and I haven’t read any cases of side effects.

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