Leptigen is a metabolism boosting diet pill containing several patented and branded ingredients, including one called Meratrim. All of the ingredients claim to be clinically researched and are safe for consumption.

Their scientific formula says that it will help to support fat loss, diminish weight-loss plateaus, boost metabolism and control your blood sugar levels. In this review we will find out if the hype over Leptigen is to be believed!

Leptigen Pros

  • Some proven ingredients and quantities shown
  • Money back guarantee

Leptigen Cons

  • VERY expensive
  • Free trial difficult to cancel
  • Not many independent reviews
Watchdog Rejected


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What you need to know about Leptigen

After looking over the information we collected, we’ve come to the conclusion that Leptigen may help to aid weight loss, as well as being one of the safer diet pills available on the market. In the past when we’ve reviewed this product there were no ingredient quantities, something we are glad to see now. A bit of transparency goes a long way.

FREE TRIAL ALERT The company behind Leptigen run a “free trial” that can be very difficult to cancel, and many customers have been shocked to see large payments coming out of their account. This company also sell an identical product under the name DietSpotlight Burn.

What Are The Side Effects Of Leptigen?

On the official website the manufacturers state that there will be no side effects from taking this supplement, however not everybody reacts the same way and you never know if you will have side effects.

How Much Does Leptigen Cost?

the monthly cost is around $90 if you purchase the “free” sample or the 90-day supply. Otherwise you’ll be paying even more at $109.95 for a single bottle. Unfortunately this is an incredibly expensive product, and whilst some may think it is worth the money, according to some user reviews it doesn’t always work.

This could also be an issue if you’ve ordered the most expensive option, and there is a possibility that you won’t get a refund if you’ve “overly used” the product. That being said, it is always reassuring when there is a money back guarantee and one that will last 120-days is very good.

Our Verdict On Leptigen

The Leptigen supplement itself may be fine, and with the right diet and exercise may work. The problem is if you opt for the so called “free trial”, you will likely find it difficult to cancel and end up paying more for the supplement than first realised. Many customers who contacted us feel cheated when signing up for the trial.

If you go for buying without the free trial you will be paying over $100 per bottle, one of the most expensive diet pills on the market. Considering the options available and the poor track record of the company, we would suggest looking elsewhere and avoid buying Leptigen.

Overall, we do not recommend Leptigen to our readers.

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Read the Watchdog Phentaslim review here.

What is Leptigen?

Leptigen Facts

  • Manufactured by Leptigen
  • 60 capsules per bottle
  • International shipping charges

Leptigen is manufactured by a company of the same name and claims to be a metabolism-boosting supplement that contains a blend of four ingredients, two of which are branded. They are Meratrim and ChromeMate. Leptigen have stated that their researchers:

Left no stone unturned in their quest for the most-effective, safe and sensible weight-loss formula.

It definitely sounds promising to us, but with all diet pills they have to have proof that it does all this.

How to Take Leptigen

When it comes to taking Leptigen it is advised that you take two doses per day, at least 30 minutes before meals. A single dose is one pill.

Even though Leptigen are based in the United States, they are able to ship internationally and are very transparent when it comes to company details, something we always like to see. It shows they have nothing to hide. You are able to call them by phone with any questions you have, or you can email them using a form online. The address they have on the official site for returning products is based in Coral Gables, Florida.

Leptigen Concerns:

  • No money back guarantee
  • No ingredient quantities
  • Very expensive

What Does Leptigen Claim To Do?

The manufacturers of Leptigen claim that it works in the following way:

By using Thermogenic and lipolysis-inducing agents, Leptigen provides an effective, safe way to assist your body in releasing stored fat and increasing metabolic rate in order to burn fat.

It is said to be effective for both men and women in regards to meeting their weight loss goals. They say that’s it is best to pair Leptigen with these recommendations:

  • Eat a healthy whole-foods diet, including lots of fresh fruits and vegetables, lean meats and fish, and low-fat dairy products
  • Drink at least 8 glasses of water each day
  • Eliminate empty calorie junk foods from your diet, including sugar-free soft drinks

Does Leptigen Work?

After looking at the ingredients for Leptigen, we can say that there is definitely potential there for it to become an effective weight loss aid. We like that they have posted the ingredient quantities on the site so people will know what is effective, and could make a noticeable difference to the body’s metabolic rate.

It doesn’t seem that there will be a lot of side effects that come with this product, and if there are any they will only affect those sensitive to them.

What Are The Ingredients of Leptigen?

Leptigen only contains four ingredients in the formula, Meratrim, ChromeMate, caffeine and Green Tea leaf extract. In the FAQ section of the site there is an ingredients label showing the ingredients and the amount per serving in one capsule. This is the only place on the website where we can find the quantities. A lot of products say their ingredients are clinically tested, but never actually provide the proof. With Leptigen that isn’t the case, as each ingredient has a page dedicated to explaining what the ingredient does and a link to the clinical study.

Let’s take a closer look at them:

  • Metarim (400mg): Meratrim is a blend of two herbs, Sphaeranthus Indicus and Garcinia mangostana, a flower and fruit extract. Research claims that these two herbs have various positive effects on the metabolism of fat cells. This combination of ingredients may increase weight loss, as supported by the clinical trials.
    Source: http://www.interhealthusa.com/Research/meratrim-clinical-research.aspx
  • Green Tea Extract (200mg): Green tea is often touted as a weight loss aid and is high in a group of antioxidants called catechins. Studies have suggested that catechins and caffeine both increase energy expenditure by boosting the metabolism slightly for a few hours.
    Source: http://ajcn.nutrition.org/content/70/6/1040.full
  • ChromeMate (100mg): ChromeMate is a branded niacin-bound chromium called chromium polynicotinate that supplies a highly bioavailable form of chromium, an essential trace mineral that supports healthy blood sugar levels already within normal range. Chromium has been linked with a tiny amount of weight loss when used continually for a long period of time.
  • Caffeine (75mg): Numerous studies have shown that caffeine boosts energy levels and alertness, as well as mildly boosting the metabolism. The effects shown in studies are small, and some studies are inconclusive.
    Source: http://www.mayoclinic.org/healthy-living/weight-loss/expert-answers/caffeine/faq-20058459
  • Other ingredients: Gelatin, Cellulose, Silicon Dioxide, Magnesium Stearate (Vegetable Source).

Does Leptigen Have Any Side Effects?

On the official website the manufacturers state that there will be no side effects from taking this supplement, however not everybody reacts the same way and you never know if you will have side effects. The following are just an example of what you could experience.

Consuming caffeine can lead to these side effects for certain people:

  • Headaches
  • Increased heart rate
  • Increased blood pressure
  • Heart palpitations
  • Increased urination
  • Dehydration
  • Jitteriness
  • Dizziness
  • Insomnia

As green tea also contains caffeine the likelihood of experiencing these effects can rise for those sensitive to the ingredients.

Chromemate contains chromium, which can lower blood sugar levels. If consumers already have very low blood sugar levels and take this product it could lead to them feeling dizzy, lightheaded, and even fainting. If you are diabetic it is strongly advised that you consult with your doctor before purchasing this product.

Meratrim is the only ingredient in this product that doesn’t seem to cause side effects when used in appropriate doses as seen here.

Women who are pregnant or nursing should not take Leptigen. Do not take Leptigen if you are under 18 years of age. Individuals with pre-existing health conditions should consult with a physician or licensed, qualified health-care professional prior to using Leptigen or starting any weight loss regimen.

Are There Any Customer Reviews For Leptigen?

We would have preferred to see more independent reviews, or even an unfiltered and unedited review system on the manufacturers site. Does the fact they don’t have this mean they’re not confident in the product?

We are receiving lots of customers reporting feeling they have been scammed purchasing Leptigen, here are some examples:

They are a scam. I received product and rang to cancel any more shipments and you can never reach them as they keep saying the office is closed even though it is in their working hours that they state in their phone message. They charged me for another shipment and I haven’t received. I have had my bank change my account so future payments cannot be taken out

LEPTIGEN IS A SCAM. THEY HAVE SLICK PROFESSIONAL ADS! You think you are dealing with a professional company. Signed up for the trial and immediately emailed to cancel the autoship after I got the product. Low and behold about 2 weeks later they charged the autoship to my account.

The official website boasts numerous testimonials for Leptigen from customers, however we are always wary of this as they are selected to show the product in it’s best light. Any reviews that happened to be negative or mentioned side effects would not be shown on the site. Here is a selection of the reviews:

I have been taking Leptigen for three months and just started to notice that I am experiencing a difference in the way my clothes are fitting. I take the Leptigen according to the directions and have had no side effects. After reading other testimonials, I am excited to witness further reductions. I have had no headaches, jitters or sleeplessness like other products that I have tried. This is by far the best non-prescriptive product that I have taken. Leptigen lives up to all the claims that have been expressed by others.

My name is Cheryl and I am 57 years old and have been using Leptigen for a month and a half. I am a night snacker and using Leptigen has helped me. What was surprising to me was it really reduced the craving to eat and did not have the usual jittering you would have expected with a supposed “diet” supplement.

I love Leptigen! I started using the product a few weeks ago and have been so happy with the results! I have always been someone who can lose weight but keeping it off is the biggest challenge for me. I have always had to deal with cravings and being “hungry” and having tried many different things and nothing has worked until now. I noticed right away that I was losing my “evening” cravings when I began Leptigen and I am hopeful that not only will I lose the weight I need to but that I will be able to keep it off as well! Thank you Leptigen, you are a product that really delivers!

We were able to find some independent reviews on Amazon where the product is being sold. There were only 7 posted altogether, here are a few of them:

In my opinion, this is the biggest fraud since Don Lapre was alive.
My friend tried the rest of my bottle and couldn’t agree more. However if a company gets a few thousand people to spend 200 bucks before reviews come around, they’ve laughed all the way to the bank.
Would be better if the “company” would post its basic ingredients on the advertisements for all to see

I was excited to try Leptigen after reading great press about it. The product’s FAQs advised that thyroid patients get their doctor’s okay before using. My doctor cleared me for trying it, but unfortunately, after taking Leptigen for two weeks, I added 8 pounds to my small frame. After doing further research, I read that the product may inhibit the absorption of thyroid medication. The sellers processed my refund in a timely fashion as promised; however, I’m still trying to drop the weight I gained on the product. I would recommend checking out the product if you don’t take thyroid replacement medication.

Didn’t seem to do anything for me

When it comes to figuring out if this product works based on the reviews our answer is that we’re not sure. How do we know if the testimonials are true to their word? Some would say that this product needs to be taken on faith, but if it doesn’t work you could be out of pocket if you don’t meet the requirements for returning the product.

Does Leptigen Offer a Money-Back Guarantee?

The manufacturers of Leptigen do offer a money back guarantee of 120 days, which is quite a lot if you ask us. This only applies if you purchased the supplement from the official site. Third party suppliers will have different return policies.

They have outlined the policy by stating:

All we ask is that you follow a few reasonable guidelines:

  • Products must have been purchased directly from www.leptigen.com (our website or 800 numbers). We cannot accept returns of products purchased from other retail outlets or affiliate partners. Please follow the return policy agreed upon through purchasing through the respective affiliate partner.
  • Products purchased through www.leptigen.com must be returned within 120 days of order date.
  • Please call our customer service department at +1 800 555 3951 to obtain an RMA number, required with your return, include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s)
  • We cannot accept returns on overly used products.
  • Original shipping and handling charges are non-refundable (if applicable).

We’re not sure what “overly used products” mean, but we can only assume it means more than one used bottle. It is always best to clarify this by contacting the customer service team.

Where Can I Buy Leptigen?

Leptigen offer three options for purchasing their product on the official website. All the options come with 5 free gifts.

The first option is a 30-day supply of Leptigen at $109.95.

The most popular option is a 60-day of Leptigen at $199.90, however as there is an offer on it is usually $219.90.

The best value option they offer is a 90-day supply of Leptigen at $269.85, with the usual price being $329.85. This works out at $89.95 per bottle.

Leptigen is a very expensive supplement, which is why you need to be 100% sure that it will work in the way it is supposed to.

You are able to pay with credit card and paypal.

Leptigen Frequently asked Questions (FAQ)

What is Leptigen?

Leptigen claims to be a diet pill that could help you lose 4 times the weight than with just diet and exercise alone.

What are the side effects of Leptigen?

Taking Leptigen too close to bedtime may cause insomnia for some individuals, due to the Caffeine content of the capsule.

Other side effects are possible, such as headaches, increased heart rate, increased blood pressure, heart palpitations, increased urination, dehydration, jitteriness, and dizziness.

What are the ingredients in Leptigen?

There are only 4 main ingredients, these are Green Tea Extract (200mg), Meratrim (400mg), Chromium (100mcg) and Caffeine (75mg). Amounts shown are per capsule.

Does Leptigen work?

It may do, but it’s unlikely to be as good as claimed!

One of the ingredients, Meratrim, has shown weight loss potential in a clinical study. Subjects that had undertaken a 2000 kcal diet with moderate exercise, consuming a daily dose of 800mg, lost a reasonable amount of weight and saw a decrease in BMI.

The other ingredients are either inconclusive or contain too few ingredients to actual exert much, if any, weight loss benefits.

How much does Leptigen cost?

This is a very expensive supplement, as the monthly cost is around $90 if you purchase the “free” sample or the 90-day supply. Otherwise you’ll be paying even more at $109.95 for a single bottle.

US shipping is typically free, but International customers will be paying fairly hefty shipping fees!

Who makes Leptigen?

It’s not immediately obvious who actually makes this supplement, but after some digging we can see the manufacturer is Green Bracket LLC, a company based in Florida, USA.

The company have been trading since 2008 and have been behind a few supplements such as Leptigen, Pronabolin and the now discontinued Avesil.

The company have previously fallen foul of the Florida penal system when a civil matter was taken to court.

You can read more here:

How do I take Leptigen?

You are recommended to take 2 capsules per day, around ½ to 2 hours before meals, with at least 8oz of water. Avoid taking within 4 hours of bedtime and if you miss a dose avoid taking a double dose.

Can I take Leptigen if I have a health condition?

No. Any pre-existing health condition will require consultation with your physician to ensure this supplement won’t interfere with your health. This goes for anyone taking medication.

Does Leptigen have a money-back guarantee?

There is a money-back guarantee, but only for customers who didn’t enrol in the auto-shipping programme (sample offer).

How long has Leptigen been around?

Not too long; the website has been online since May 2015 and so the at the time of writing around 18 months.
Previously the same company manufactured a similar product called Avesil.

Where can I buy Leptigen?

Leptigen is available from the official website and from Amazon.

Can I buy Leptigen in stores?

No, Leptigen is only available to purchase online and is not available from your local Walmart.

How do I contact Leptigen customer service?

They have a contact form on the official website, although replies are fairly slow.

There is also a telephone number available during core business hours of 8am to 7pm (Eastern Time), with reduced hours over the weekend (10am-3pm Eastern Time).

Are there any Leptigen coupons?

There do not appear to be any coupons available for Leptigen at this time.

Are there any free samples of Leptigen?

Although Leptigen say they have a 15-day “free trial”, you pay $3.95 for the shipping and handling.

Importantly, if you DO NOT cancel within 15 days of ordering then you will be charged $89.95 + $5.95 shipping for another bottle and again each month until further notice. Here are the terms:

…you will be enrolled in our Leptigen Member Program, where we automatically send you a one-month supply of Leptigen in 15 days and every 30 days thereafter for just $89.95 plus $5.95 shipping and handling.

How does Leptigen compare to Phentaslim?

Criteria Leptigen Comparison Phentaslim comparison
Clinically Proven Ingredients
Side Effect Free
Positive Customer Reviews
24/7 Support
Money-back Guarantee

* Comparisons are NOT based on the “free sample” option.

Leptigen Rating


Diet Pills Watchdog does not recommend Leptigen.

  • Effectiveness
  • Safety
  • Price / Guarantee

Disclaimer: Our reviews and investigations are based on extensive research from the information publicly available to us and consumers at the time of first publishing the post. Information is based on our personal opinion and whilst we endeavour to ensure information is up-to-date, manufacturers do from time to time change their products and future research may disagree with our findings. If you feel any of the information is inaccurate, please contact us and we will review the information provided.

182 comments on “Leptigen”

  1. Ashley says:

    I fell for the trial offer. I got my box & never even opened it. I called to cancel but they had already charged my card & sent out another bottle & were charging my card again. Both charges $95 after shipping. I offered to return them,& they said to just keep them & they would refund the full amount minus $5.95 shipping. So, basically their product is so great they gave it to me for $6 a bottle. I think I still ended up paying almost the full amount for 1 bottle. It’s a scam. They are the same makers of aversil & have the same address as a website building company & are owned by 2 guys that have already been sued for bad business practice. They are operating barely within the law.

    1. Pear says:

      I also fell for Leptigen. I spent 300 dollars n got wrong shipment (just one Leptigen n 2 other bottles were vitamins which I never ordered ) I had paid n ordered for 3 bottles of letigen. I called customer service (. Which were not helpful at all) however they promised to send correct order but now 3 months I Hv not received it. It’s a hoax pls don’t buy it n spend money.

    2. Sharon says:

      Are you in Australia ? Their customer care number keeps saying its out of business hours so I cannot ring them

      1. Janine Williams says:

        Hi Sharon
        I am also trying to contact them on both numbers to cancel and get same message no matter what time of day. Did you have any luck getting through, already been charged $127 for FREE TRIAL !! Thanks

  2. Averie says:

    Thank you everyone for posting your experiences and comments. You just saved me a lot of time, money and aggravation! I appreciate the info and am so glad I found this site and all of your reviews! I will NOT ever be doing business with this company! Thank you!

  3. Susan says:

    Does anyone have a more recent phone number to contact them in Australia. I called during week 1 as I was feeling unwell and only got their message about their opening hours, even though it was during those time. Multiple follow up calls all went to the message. I sent an email a few days later to cancel my order based on not being able to call and talk about my issues, then another two emails which have never been responded to. Now I’ve received more and had my card debited. More emails sent, more attempted phone calls, no success. I will have to call my credit card company now and let them know about this fraud.

    1. Dan says:

      1 800 555 3951

      1. Sherrin says:

        The phone number above 18005553951 has been disconnected. Anyone have a current phone number to cancel.

        1. Linda Walrath says:

          I just called that number and talked with a gentleman. He did try to talk me into extending my free sample but i insisted that he cancel my membership. I have not been charged anything as of yet. I hope it stays that way. He cancelled my membership and said I would not be charged anything. I received a cancellation notice in my email from them just a few min later. My notice says they are open from 8 am to 7 pm ET M-F and 10-3 S&S. Hope this helps you.

          1. Anita says:

            Hi Linda,
            The telephone numbers for leptigen no longer work. Can you provide me with their email address so I can contact them to cancel the pills please.

    2. Geeta tak says:

      Hi I have tried to call them on all the numbers on there website to cancel any further products and they don’t answer even though it’s business hours.

      Tried emailing them but it saying my email is not valid! So facebooked them a message.

      What else can I do???? I rang the bank to stop and transactions been made by the company

      1. LLEE says:

        You can call 800-555-3951 to cancel. I too had ordered the 15 day trial and after reading these posts called asap to make sure I had not unknowingly been set up for auto ship and sure enough I had been. They sent an email right away confirming my “membership” cancellation.

        1. Deonna Hampton says:

          Their site charges your card for full order if you try to get free trial. I never ordered and they charged my card over $147.00! I emailed them they sent reply that they canceled. But bank shows they did not. I have tried to contact them 3 more times with no reply. Crooks and scam artists. Do not fall for free trial!

      2. Janine Williams says:

        Hi Geela
        I also have been trying to ring both numbers but get same reply no matter what time of day I ring. I need to cancel this as already have been charged $127 for FREE TRIAL !! Not happy..
        Did you have any luck getting through to them, thank you.

    3. L. Hollis says:

      Hi Susan, I am in Oz and I called Friday and got through just fine. I tried to cancel because the trial started from day of purchase but it took two weeks to get to me. They extended the trial through November and offered me $35.00 a month if I liked it. Not sure how I feel about it yet but day two and I have not been as hungry. I just looked up the time on the internet in the USA and called and got through straight away. Good luck!

  4. Angela Parrish says:


  5. Debbie says:

    I ordered the sample. They accompanying paperwork stated that in 15 days I would be charged $89.95 plus $5.95 shipping & handling if I did not cancel. In less than that time I was charged. I immediately called the company who told me it had already been shipped and I could send it back for a full refund or keep it at 60% off. It does not matter if it works or not – DO NOT do business with them. Very unethical.

    1. Debbie says:

      After posting the above comment and reading all the others, I contacted my bank to start the process of disputing the charge. I then called the company back and informed them I had contacted my bank and the BBB. The entire charge has now been refunded along with being told to keep the month supply when it arrives. When the company is only open M-F you do not have 14 days to cancel – this is information from my bank. A headache for sure but also a lesson learned! Their customer service reps are extremely kind and professional though.

    2. Felicia says:

      Same was done to me they ripped me off I order the tril sample, an they started deducting from my account TOTAL SCAM

  6. Amber says:

    Doesn’t work.I emailed leptigen to cancel membership which I didn’t even know I signed up for. Then I was charged $95 and they stated over the phone you must call to cancel membership. They will not accept email cancellations. I notified my bank to dispute the charge. 2 days later my account was refunded by my bank. You must call first thing 9am if you want any chance of talking to someone. I informed the service agent I disputed charge. She said I could keep the pills at 60% off. Screw that! I’m keeping my money and sending the pills back. Leptigen is one of the worst customer service experiences I’ve had. I am posting this everywhere to save others the aggravation I went through.

    1. Debbie says:

      Same thing happened to me. Please let me know where you posted your dissatisfaction so I may post also.

  7. Trina says:

    I orderd my trail $3,95 and Today I’ve received it.
    I’ve also try to canceled it but the next day I’ve received a mail that my free sample has been shipped.
    Thank God i have used a debit card other wise i’m having the same problem that most of you have

    1. mae says:

      I just ordered my 14 day trail at the end of August and received it a few days ago. I called today to cancel my trail and they offered to send me another 15 day sample order at no cost. So I’ll probably call in the next week or two to cancel if I do not feel any different or see any difference.

    2. sharbooch says:

      was is it a prepaid debit? I just ordered free sample I wonder if my bank can block them from taking future payments out of my account. I have a checking account

  8. Graham Smith says:

    Anytime I have to give my credit card number I always use a prepaid debit/credit card. This way they cant keep charging. they cant get what’s not there.

    1. abdol says:

      they don’t accept prepaid card. I tried that.

      1. Livia says:

        They excepted my prepaid debit but also overdraws so I need to make sure my money isn’t there and see if they can overdraw mine cause my bank said cause I used a card for the trial they can’t block the payment

  9. j molluso says:

    Please report this scam to the government of consumer protection in your country or state or province . If you insist they will act.

  10. j molluso says:

    They sent me a free trial bottle and I was charged $9.95 for shipping on August 16,2016 but on the same day I sent an email to cancel the order until I see and speak to my Doctor and they agreed. Today I have noticed that they withdrew $89.95 on the 26th of August 2016 from my account without my knowledge and my agreement.
    I have the emails to prove it. I am trying to recover my money and my bank is investigating.
    Plese avoid this product LEPTIGEN and and all products with a FREE TRIAL

    1. Gina Valdivieso says:

      I had the same problem and my bank is handling for me. Good thing i received an email indicating that they were going to charge $3.95 for the trial not $89.99.

  11. Balwinder Padda says:

    Bad experience. The free trial is not free. They charged me $ 32.65 and after 14 days charged me another $95. When I called customer service, they were polite and told me for full refund I need to send product back in good condition and will take 6-7 weeks to get full refund of $95 but I agree she will give me $57 right now. I thought one hand is better than two in the bush.

  12. Silvana says:

    i am from Guatemala, and i have the same problem i ordered the free trial and then they charge me the 95$ they are a scam, definitely a bad bad experience with Leptigen

    1. j molluso says:

      This company is a SCAM please report it to your bank or you credit card company asap

  13. Rob says:

    Total scam! They need to be reported. I got their “free trial” but never opened the box. About 4 weeks later I see a charge of $95.90 on my credit card statement.

    That’s a crappy thing to do to people. Avoid the “free trial” because, I should have known, nothing is truly free.

  14. Varun gupta says:

    This company is biggest scam..my trial package was not cancelled by customer service and now they say I hve to pay $119 Canadian…be careful don’t buy…no respect fr clients as they need to scam mny

  15. GIGI says:

    Will never deal with this company…A scam..Tried to return it…oh..bottle is not sealed..heck no..tried it..but oh..no return..too bad..

  16. GIGI says:

    Unreal..yes..a scam the way it is advertised and trying to return…be nice? when a company scams the public? NOT..

  17. Mia says:

    They will get fast into your bank account and their customer service is shitty. Don’t go through the headache for a product that doesn’t even do shit. Their free trial is a scam , you will pay for it after 14 days so it’s not free. Never again

  18. Erika says:

    Ordered my “free” trial on June 20 and received it today (July 5) do the math and that is more than 14 days. I read the note in the box stating that after 14 days they ship you another bottle for 89.95$. I called immediately to get the information to return it, however the customer service lady didn’t give me any info to return it, but she did cancel my account and I got an email saying future payments will be cancelled. However I don’t know if I’m still supposed to send the product back or if cancelling my account is enough? Overall this has been a nightmare. I cancelled my service and am trying to return the product before even trying it. I’m keeping a very close eye on my bank account this month. Does anyone have any advice as to how to return the product or if they do charge my account how to get my money back or not have to pay it? (I cancelled on day 15 as that’s how long it took me to receive it and am nervous they have already charged me)

    1. Marie says:

      I have the same problem trying to send it back but don’t know where, told my bank and cancel my card

  19. LisaJ says:

    I am glad I saw all of your reviews before ordering the FREE TRIAL. Perhaps I didn’t scroll down far enough but I wanted to know if anyone found that the product worked to help you lose weight?

  20. Siska says:

    Hi all,
    I’m the new “free Tial” victim. I just found out they charged me over AUD $122 in my Acc. I’m panicking because I don’t have much money. I’m so silly for believing leptigen and not reading the fine print. FYI, the pills not even working. Tried to call but no answer, email them too. Now I’m talking to my bank to help me to resolve this matter. PLEASE DO NOT BUY THE PRODUCT!

    1. Christine Robbins says:

      I’ve tried calling too, I’m in Australia, I’ve tried emailing, Facebook & instagram & nobody will reply!! I’m going to my bank on Monday to have them bounce the funds!!!

  21. Stephanie says:

    This company really screwed me over. I ordered the 30 free trial hoping to just get a little jump start on some weight loss. I have health issues and have been unable to lose weight with working out. I read their guarantee and it states:

    We want you to be 100% satisfied with your purchase, and we stand by the quality of our products. Should you be for any reason unhappy with your purchase, upon product return we will issue a refund to your credit card.
    All we ask is that you follow a few reasonable guidelines:
    Products must have been purchased directly from [link removed] (our website or 800 numbers). We cannot accept returns of products purchased from other retail outlets or affiliate partners. Please follow the return policy agreed upon through purchasing through the respective affiliate partner.
    Products purchased through [link removed] must be returned within 120 days of order date.
    Please call our customer service department at +1 800 555 3951 to obtain an RMA number, required with your return, include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s)
    We cannot accept returns on overly used products.
    Original shipping and handling charges are non-refundable (if applicable).

    I took a total of two pills and hated the way they made me feel. I knew it was a 30 day guarantee so I planned on cancelling before that time was up. WELL before the thirty days I noticed my bank account was negative due to a charge of $90 and I was being charged overdraft fees. I called twice hoping to get this resolved and the customer service would only refund half of the money. Apparently for the trial (which claims it is 30 days but is actually only 14) you do not have a guarantee. Because the bottle was open and two pills were taken it complete voids the guarantee.

    My family is going through a very hard economic time right now- we cannot afford this. I am so disheartened right now, I feel like I have been scammed.

    1. MB says:

      After sending me the trial, they charged my bank account $96.00.
      without my permission. Not answering the phone so I called my bank they tried to call for me no luck. Pills are bad. I felt like I had a heart attack. I was in the middle of exercising class I just could not take it anymore. next two days I was very tired and had some bleeding. Please do not use this product. Bad business.

  22. Gloria Dannski says:

    RUN RUN RUN! This is such a scam! The customer support was so rude when I tried to cancel my trial which just so you know is NOT FREE!

    1. Christy says:

      I was able to cancel. But It’s really IRRITATING that they “subscribed” me, and tried to upsell me.

  23. Cheyenne says:

    I ordered and saw I had to pay the 3.95 shipping, agreed to that, and if I didn’t want a refill, I had to cancel within 14 days. I called after a week to cancel and the woman said, “You’ll have to send back 14 days worth of pills in the bottle because it was a free 14 day trial, not a month. You’d be responsible for shipping or if you choose to keep it, pay a $5.95 fee.” I opted to pay the fee and cancel future shipments. Still, it made me very nervous and I wouldn’t recommend dealing with this company.

    1. Erika says:

      Hi Cheyenne,

      Did you have any troubles after they cancelled your “membership”? I just called to cancel and got an email stating all future purchase payments will be canceled. Should I still ship the product back? Or will they just charge me a 5.95 fee?

      1. Tracy says:

        Hey Erika, I just called to cancel my order and got the same results as you. They were very nice and understanding when I told them I would not be able to afford the product and sent me the email and all. I was wondering if they still charged you an additional fee or did you have to send the free trial pills back? I don’t want any unexpected charges.

  24. Adrian says:

    Wow, after reading all these comments and every single one is a horror story I will never deal with this company !

  25. Catty says:

    Beware of free trial or sample scam!!! There are a lot of scams use this method, the different is the products name.

  26. CT says:

    I wish I’d seen this site before dealing with this nightmare of a company. In the package it said call to cancel within 14 days. I did that. A month later my debit card was charged. I called to complain and the following month the amount was credited back to my bank. Two months later another charge appeared on my statement. Phone calls have been pointless. They won’t answer my questions, just go round in circles. I sent about 10 emails, the last in early May but according to them they haven’t received an email from me since March. As I simply replied to the same email each time, rather than compose a new one, there was no way they didn’t receive them. I have now asked my bank to intervene and attempt to get my money back. A complete nightmare.

    1. Walter Wagner says:

      Good luck getting your Bank to help you. I use Chase and they told me there was
      nothing they could do. I just had my card canceled, getting a new one tomorrow.


  27. JPHaight says:

    Watch out for the $1 scam…in 14days $89.95 will be charged to your credit card then another shipment and charges on day 30. And they will tell you that it is in writing…

  28. DC says:

    I emailed them through their website and told them to cancel my subscription. They charged me anyway and claimed they never got the email. But then they offered to refund me if I would pay them $6 first. I never even saw any of their product.

  29. SL says:

    THIS COMPANY IS A SCAM!!!! I signed up for a FREE trial (which turns out is a lie, it’s NOT free!)and only had to pay shipping. I left the day after receiving the product to go out of the country for a week. When I came home, my account had been charged $89.95 and because the bottle had been opened (NONE WERE USED)they would not return my money! This company uses false advertising!!! BEWARE!!!!

  30. Susan says:

    I have just ordered 2 bottles of Leptigen, with my Visa card and been charged $147.31, but since doing this I went back onto the site and t have just read that they do not deliver overseas..I live in Australia so I am worried now as they already have my money. I can only see what happens

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